Please email us at email@example.com if you do not see a distributor in your area.
If you have a warranty claim please send us your info at firstname.lastname@example.org
Lotek USA Limited Warranty
This warranty is not transferable to a subsequent purchaser. Lotek's sole obligation under this warranty is to either, at its discretion: (1) repair the claimed defect at no charge, (2) exchange the product with a product that is new or which is at least functionally equivalent to the original product, or (3) a credit amount, determined by
The duration of any implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the express warranty set forth above. In no event shall Lotek be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise, resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise with respect to this product, except as set forth herein. Some states or countries do not allow limitation on how long an implied warranty lasts and some do not allow exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which may vary, from location to location. This warranty will be interpreted pursuant to the laws of the United States. The original English language version/meaning of this warranty controls over all translations and Lotek is not responsible for any errors in translation of this warranty or any product instructions.
No company or person (including employees or agents of Lotek) are authorized to modify, enlarge or extend this warranty in any way or to make any other warranties, expressed or implied on behalf of Lotek. This warranty is not intended to confer any additional legal, jurisdictional or warranty rights to you other
If your product packaging has a written warranty policy included that differs from the warranty policy posted at www.LotekBrand.com/info, the warranty policy on our website is considered most current and will be controlling as of the time your warranty claim is made. It is the product retailers obligation to provide this warranty to you upon request. It is available at www.LotekBrand.com/info
To Obtain Warranty Service [outside
Consumer claims for warranty service for products purchased outside the USA must be made through the distributor in the respective country where the product was purchased. For a listing of our current International distributors please see www.lotekbrand.com/distributors Please check with those distributors in your country for their requirements for warranty claims.
To Obtain Warranty Service [retailer]
Consumer claims for warranty service may be made through the retail location where the product was purchased. Retailers must contact Lotek to obtain an RA (return authorization) number, send the Lotek product along with a copy of the purchase receipt, or other satisfactory dated proof of purchase of the product to Lotek. Any postage, insurance, or shipping costs incurred in sending your product for service are the customer’s responsibility.
To Obtain Warranty Service [
Consumer claims for warranty service may also be made through www.LotekBrand.com/info After completing the
Once received by Lotek or Authorized
At no time may any retailer or distributor make representations of what is covered or not covered under this warranty without express written permission from Lotek. Should a retailer or distributor replace product before consulting
Lotek will make its warranty determination within 30 days after receipt of the product, proof of purchase and any other item or information required in this warranty.
No US legal action pursuing remedies under Title I of the Magnuson-Moss Warranty Act may be brought against
This warranty does not cover the following:
Products that have been modified, neglected or poorly maintained, used for commercial purposes, misused or abused or involved in accidents. It is your responsibility to regularly examine the product to determine the need for normal service or replacement.
Damage occurring during shipment of the products (such claims must be presented directly to the shipper).
Products sold or distributed by Lotek that are covered by another sellers warranty; this Lotek warranty does not extend, modify or replace any other warranty.
Products whose serial number or other identifying marks or labels have been altered, defaced or removed.
Products whose original product decals or surface finish/paint have been removed or modified.
Products that are purchased used, or in not-new condition without original packaging.
Damage to products resulting from improper assembly or repair (or the techniques used), the use or installation of parts or accessories not compatible with the original intended use of the product, or the failure to follow the product warnings, installation and usage instructions.
Products purchased from anywhere other than Lotek authorized retailers.
Products purchased through unauthorized distribution channels (i.e.
Damage or deterioration to the surface finish, paint, aesthetics or appearance of the product.
The labor required to remove and/or re-fit and re-adjust the item covered by this warranty or any product that it is attached to.
Any costs associated with returning or shipping warranted or
Normal wear to the product. Components may have symptoms of wear in less than their warranted time frame depending on
Commercial claims made by any merchant, retailer, commercial seller or reseller (not on behalf of an individual consumer).
Any products for which the consumer does not follow the warranty procedures outlined above.
 day Return Policy
Our Return policy is not to be confused with our warranty policy. Warranty claims are for defects in the product. Returns are allowed for non defective products, and for such reason as the size or color you selected was wrong. Returns are only allowed in the first  days after purchase. Products must be in “new” condition and all original packaging and or attachments, must be intact. We can only offer a return for product purchased directly from our ecommerce site at shop.lotekbrand.com. We CANNOT provide returns from purchases made